dono Jurisdiction Notice

We do not offer our services in jurisdictions where online wagering is prohibited by local law. This notice clarifies where dono operates, who may access our platform, and your responsibility to verify compliance with your own jurisdiction's regulations before creating an account or depositing funds.

Our platform provides slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook coverage (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, MotoGP), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Our services are available only in jurisdictions where such offerings are legally permitted.

Users are responsible for verifying that access and use of dono comply with the laws of their own jurisdiction. We maintain that our operation is conditioned on users operating within legal boundaries. If you access dono from a jurisdiction where our services are prohibited, you do so at your own legal risk, and we reserve the right to suspend or close your account without liability.

Service Availability and Geographic Restrictions

Our services are available only where applicable law permits. We do not operate in jurisdictions where online gaming, wagering, or casino-style entertainment is banned or heavily restricted. We determine service availability based on the laws of the jurisdiction from which you access dono, as indicated by your registered address, IP location, payment method origin, and account verification data.

We conduct periodic compliance reviews of all accounts. If we detect that you are accessing dono from a prohibited jurisdiction, or if your payment method originates from a restricted region, we may suspend your account, withhold your balance pending investigation, or close your account and process a withdrawal to your registered payment method. This action is taken to ensure dono operates within legal boundaries.

Users accessing dono from Jakarta, Surabaya, Bandung, Medan, or Semarang should verify current local regulations with their own legal advisors or local authorities before using our platform. We do not provide legal advice, and we do not guarantee that our services are lawful in your specific location. The burden of compliance rests entirely with the user.

Account Eligibility Requirements

To create an account on dono, you must meet the following criteria. First, you must be of legal age in your jurisdiction. We require age verification as part of our Know Your Customer (KYC) process. Second, you must not be a resident of a jurisdiction where our services are prohibited. Third, you must provide accurate personal information during account creation. Fourth, you must not use dono on behalf of another person, and you must not create multiple accounts.

When you complete account verification—submitting your KTP or other identity document and proof of residence—you certify that you meet these eligibility requirements and that your use of dono complies with your jurisdiction's law. If you provide false information or circumvent our age or geographic restrictions using VPN, proxy, or other masking technology, we may close your account, forfeit your balance, and report the matter to relevant authorities as required by law.

Legal Age

You must meet the legal age of majority in your jurisdiction. dono verifies age during KYC and may request additional documentation.

Jurisdiction Compliance

You certify that your use of dono complies with all laws and regulations of your jurisdiction. You are responsible for knowing and following those laws.

Accurate Information

All account details, identity documents, and payment information must be truthful and current. False information is grounds for account closure.

Single Account

One account per person. Multiple accounts under different names or identities constitute a violation of dono terms.

Our Commitment to Legal Compliance on dono

We at dono are committed to operating within the legal framework of jurisdictions where our services are permitted. We implement geolocation detection, payment-method validation, and account verification to ensure compliance. Our compliance team monitors accounts for suspicious patterns, jurisdictional violations, and fraud. We cooperate with law enforcement and regulatory bodies when required by law.

We do not advertise dono in prohibited jurisdictions, nor do we actively solicit users from regions where our services are banned. We do not use language like "Licensed in Indonesia" or "Indonesian players welcome" because we do not claim to hold licenses in any specific jurisdiction. Our platform is available only where local law permits, and users must verify eligibility themselves.

If you have questions about whether dono services are available in your jurisdiction, or if you need clarification on our compliance practices, contact our support team. Our multilingual team in Jakarta and regional offices responds to legal inquiries in Indonesian or English within standard response windows. We provide factual information about our operations but do not offer legal advice. For jurisdiction-specific legal questions, we recommend consulting a local attorney.

Data Retention and Legal Process

We retain account data, transaction records, and gaming history in accordance with applicable law. We keep records for a minimum period to facilitate dispute resolution, prevent fraud, and comply with anti-money-laundering regulations. These records may be disclosed to law enforcement, regulatory bodies, or courts if required by legal process (subpoena, court order, or official government request).

If we receive a legal request for your data, we comply with that request where legally obligated to do so. We may not always be able to notify you of such disclosure. We do not sell or share your data with third parties for purposes unrelated to account management, payment processing, or legal compliance. For details on data handling, see our privacy policy

Our terms of service, privacy policy, and this legal notice form the complete agreement between you and dono regarding your use of our platform. These documents govern all gameplay, payments, disputes, and account management. By creating an account on dono, you agree to abide by these terms and acknowledge that your use of dono is conditioned on compliance with applicable law in your jurisdiction. We reserve the right to update these terms at any time, and we encourage you to review them periodically.